1-877-690-9909

Solar Heating Systems & Panels for Swimming Pools

Customer Service

Shipping & Delivery
We normally ship by Fed Ex Home Delivery, USPS or common truck carrier, depending on the item. Freight charges will be automatically calculated when you place your order.
Please address any freight questions to our Customer Service Dept. 1-877-690-9909.

Privacy & Security

We want our customers to know that we respect the information you have shared with us, while striving to offer the highest quality customer service and products.  Our commitment is to treat this customer information with confidentiality.  Solar-Discounters values the privacy of your personal data and will keep all your information completely private and will not provide information to any third parties. We understand that our customers are concerned about how their personal and financial information is used.

Returns & Replacements
Delivery and Damaged Shipments 1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. 2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. 3) If you find concealed damage, save the carton and packaging material. Call our customer service department immediately at 1-877-690-9909
20% RESTOCKING FEE and actual shipping charges may apply.
All returns must be approved by Solar-Discounters and have a return authorization number for credit to be given to an account. Original handling charges are not refundable. All returns must be clean, unused and in resalable condition, including original packaging. Return shipping costs are the customer's responsibility. All returns must be made within 30 days of receipt.
NOTE: Non Returnable items include Chemicals, Paint, Custom/Special Orders

Ordering

To purchase from Solar-Discounters, you must provide the following information: name, address, billing address, shipping address, telephone number, and e-mail address. The financial information you provide is encrypted using 256-bit Extended Validation SSL encryption and is verified by GoDaddy.com.

Payment, Pricing & Promotions
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